The Chase Freedom Flex went through three changes this month. The Q3 bonus-category activation window closed September 14; if you missed it, you earned the base 1% instead of 5% on gas, EV charging, and transit for the rest of the quarter. On September 20, the card itself changed: Chase eliminated the 3% foreign transaction fee, and in exchange, cell phone protection stopped covering new claims after September 19. Then, on September 21, Chase announced a broader refresh on top of that: a new $250 welcome offer after $500 in spend, a Points Boost feature on select hotel bookings, and new card art. Q4 category activation is already open too, covering grocery stores, dining, and American Red Cross donations.
Neither change requires you to do anything with a new card or application. One is a recurring task the card has always required; the other happens automatically to your existing account. Here’s exactly what each date means and what, if anything, you need to do before it arrives.
September 14: The Q3 Activation Window Has Closed
The Freedom Flex’s signature feature is 5% cash back on rotating quarterly categories, up to $1,500 in combined spend per quarter (then 1%), but it is never automatic. You have to opt in every quarter through the Chase mobile app or chase.com, and the window for Q3 2026 (July 1 to September 30) closed on September 14, 2026.
This quarter’s categories:
- Gas stations
- EV charging
- Public transit
- Select live entertainment
- United Way donations
If you activated in time, nothing changes for the rest of the quarter. If you missed the window, you’re earning the base 1% instead of 5% on gas, EV charging, and transit through September 30, worth up to $60 in lost cash back on $1,500 of spend. Chase has already opened activation for Q4, so the next opportunity is available now rather than weeks away.
September 20: No More Foreign Transaction Fee, No More Cell Phone Protection
As of September 20, 2026, Chase has removed the Freedom Flex’s 3% foreign transaction fee entirely. That makes it one of the only no-annual-fee cards on the market with no foreign transaction fee, a combination that’s rare even among cards that charge $95 or more per year. If you travel internationally and have been reaching for a different card at checkout to avoid the surcharge, that workaround is no longer necessary.
For the fuller picture on how foreign transaction fees interact with ATM withdrawals abroad, see our guide on no-foreign-transaction-fee cards and international ATM fees.
The fee itself is only half the trap: even on a no-foreign-transaction-fee card, a merchant terminal abroad can still offer to charge you in US dollars at a bad exchange rate instead of the local currency, a practice called dynamic currency conversion. See our explainer on dynamic currency conversion for how to spot it and always choose the local currency option.
The tradeoff was cell phone protection. Cardholders who paid their monthly wireless bill with the Freedom Flex used to get up to $800 per approved claim for covered damage or theft, subject to a $50 deductible and a limit of two claims per 12-month period. That benefit covered claims for damage or theft that happened through September 19, 2026. As of September 20, the protection is gone, regardless of whether you kept paying your phone bill with the card.
| Date | What happens | What to do |
|---|---|---|
| September 14, 2026 | Q3 5% category activation window closed | Window is closed; activate for Q4 instead (open now through December 14) |
| September 19, 2026 | Last day cell phone protection covered a new claim | Window has closed; a covered loss from on or before this date can still be filed, but nothing after it is covered |
| September 20, 2026 | 3% foreign transaction fee eliminated; cell phone protection ends | None needed, this is a straight upgrade for travelers |
September 21: Chase Added a $250 Welcome Offer and a Points Boost Feature
A day after the foreign transaction fee change took effect, Chase announced a broader refresh of the Freedom Flex on top of it. New cardmembers can now earn $250 (as 25,000 Ultimate Rewards points) after spending $500 in the first three months, confirmed via Chase’s own newsroom announcement, one of the highest welcome offers this card has carried; the standard offer had been $200 and fluctuates over time, so confirm the current figure before applying.
Existing and new cardmembers also get Points Boost, a rotating feature that makes Ultimate Rewards points worth up to 10% more on select hotel bookings through the Chase Travel portal. And the card got new artwork, a deeper blue background with an upward-sloping stardust graphic, available to current cardholders as a free reissue and to new applicants by default. One more addition: the Chase Mobile app now previews next quarter’s 5% categories a quarter in advance, and Chase has already confirmed grocery stores will be a bonus category in both Q4 2026 and Q1 2027 back to back.
What’s Next: Q4 2026 Categories Are Already Open
Chase opened activation for the Q4 2026 categories on September 15, 2026, covering purchases from October 1 through December 31: grocery stores (excluding Walmart and Target), dining purchases, and donations to the American Red Cross, again up to $1,500 in combined spend per quarter (then 1%). Activation is open through December 14, 2026, and Chase applies the bonus retroactively back to October 1 for anyone who activates before that deadline, so there’s no need to rush.
If You Actually Use the Cell Phone Protection
Not everyone will notice the cell phone protection disappearing, but if you’ve filed a claim on it before, it’s worth knowing where else that coverage still exists at Chase. The Ink Business Preferred and Ink Business Premier cards both still offer cell phone protection as of this writing, at a higher limit than the Freedom Flex ever had: up to $1,000 per claim, three claims per 12-month period, with a $100 deductible. Both carry an annual fee and are business cards, so they only make sense if you have a business to put the spend on, but they’re the closest replacement inside the Chase ecosystem. The Sapphire Preferred and Sapphire Reserve do not include cell phone protection, so switching your phone bill to one of those will not replace what the Freedom Flex is dropping.
How Rare Is a No-Fee, No-Foreign-Fee Cash Back Card?
The no-annual-fee, no-foreign-transaction-fee combination isn’t unique to the Freedom Flex now that it’s here. Discover it Miles and Capital One Savor Cash Rewards both already charge neither fee. What the Freedom Flex adds on top is the rate structure: 3% back on dining and drugstores permanently, plus the rotating 5% categories, on a card most people already carry for domestic spend. Discover it Miles earns a flat rate on everything, and Savor Cash Rewards is built around dining and entertainment specifically. None of the three has an edge on the others across the board, but the Freedom Flex is the only one where you’re not opening a new card just to get the international fee waived. You’re getting it added to a card you likely already have in your wallet.
| Card | Annual fee | Foreign transaction fee | Notable earning |
|---|---|---|---|
| Chase Freedom Flex | $0 | $0 | 5% rotating categories, 3% dining/drugstores |
| Discover it Miles | $0 | $0 | 1.5x miles on everything |
| Capital One Savor Cash Rewards | $0 | $0 | 3% dining and entertainment |
Why This Doesn’t Require a New Card or Application
Both changes apply automatically to existing Freedom Flex accounts. There’s no product change, no new card number, and no application to submit for the foreign transaction fee to disappear. The only action item in this entire update is the Q3 category activation, and that’s a recurring task the card has always required, not something new tied to this announcement. If you’re a current cardholder, the change already showed up: any international purchase after September 20 doesn’t carry the 3% surcharge that would have applied a day earlier.
Bottom Line
The Q3 activation window closed September 14; if you missed it, activate for Q4 instead, since that window is already open through December 14 and covers grocery stores, dining, and American Red Cross donations. The September 20 change was a net positive for most cardholders: losing cell phone protection matters only if you’d actually used it, while gaining no foreign transaction fee helps anyone who travels internationally with the card at all. The September 21 refresh adds a genuinely strong $250 welcome offer on top for anyone considering the card fresh.
FAQ
Q: Do I need to do anything for the foreign transaction fee to go away?
A: No. It became automatic on September 20, 2026, and it’s already in effect. You didn’t need to call Chase, activate anything, or wait for a new card.
Q: Can I still file a cell phone protection claim after September 20?
A: Only for damage or theft that happened on or before September 19, 2026. The benefit does not cover incidents after that date, even if you file the claim before the deadline.
Q: What if I missed the September 14 Q3 activation deadline?
A: You earn the card’s base 1% cash back on gas, EV charging, transit, select live entertainment, and United Way donations for the rest of Q3 (through September 30) instead of 5%. Chase already opened Q4 activation on September 15 (grocery stores, dining, American Red Cross donations), so the next opportunity is available now; activate by December 14, 2026 and Chase credits the bonus back to October 1.
Q: Is the Chase Freedom Flex worth it now that it has no foreign transaction fee?
A: For a no-annual-fee card, yes, especially if you already carry it for the 3% dining and drugstore categories or the rotating 5% categories. A no-annual-fee, no-foreign-transaction-fee cash back card is uncommon enough that it’s worth keeping in your wallet for international trips even if it isn’t your primary everyday card.
Q: Does the foreign transaction fee change apply to authorized users too?
A: Yes. The fee waiver is a card-level change, not tied to the primary cardholder specifically, so any authorized user on the account gets the same no-foreign-transaction-fee treatment on purchases made after September 20, 2026, the same date it applies to the primary cardholder.
Q: Is the new $250 welcome offer available to existing Freedom Flex cardholders?
A: No. Welcome offers apply to new cardmembers only. Existing cardholders keep the foreign-transaction-fee removal, Points Boost, and the option to request the new card design, but not a new-cardmember bonus.